Leadership Team

Senior research and client leadership.

Meet the people helping clients scope the right research approach, manage complex projects, and turn findings into strategic decisions.

Jack Mandelbaum

Jack Mandelbaum

Chief Executive Officer & Founder

Jack has 40+ years in the technology industry. Prior to founding Management Insight, Jack spent fourteen years at Digital Equipment Corporation in a range of leadership roles, preceded by a brief tenure at Arthur Young & Company. He holds an SB in theoretical mathematics from the Massachusetts Institute of Technology, as well as an MBA, DBA, and M.S. in Computer Engineering.

Rich March

Rich March

Account Executive

Rich has 20 years of primary research experience. Prior to joining, he was Managing Director for the Custom Research practice in Technology and Communications for GfK NA. Rich has a BS in communications from Boston University.

How We Work

Hands-on leadership from scoping through final recommendations.

Management Insight’s leadership team stays close to the work, helping clients clarify the business question, select the right methodology, manage hard-to-reach audiences, and translate findings into decisions.

Methodology-first thinking

We help teams choose the right quantitative, qualitative, or hybrid approach based on the decision they need to make.

Quality-focused execution

From recruiting and moderation to analytics and reporting, our process is designed to protect data quality.

Executive-ready insight

We focus on clear, defensible findings that help teams align stakeholders and move forward with confidence.